Help Center
Help with trading, deposits and withdrawals, account safety, and more on DEX Sports.
Getting Started
DEX Sports is a decentralized sports prediction market. Instead of betting against a bookmaker, you trade on game outcomes in an open market where prices are set by supply and demand. Every position is a token held in your own wallet, and payouts settle automatically on-chain once a game is decided — no operator can move the line or withhold your winnings.
1) Sign in with Google, Apple, Telegram, TikTok, or an external crypto wallet.
2) After sign-in we set up a trading wallet that only you control — this takes a moment the first time.
3) Deposit USDC into your wallet from the Portfolio page.
4) Open a game and pick a market — moneyline, spread, or totals.
5) Enter an amount and place your order. Orders fill immediately at the live market price.
Deposits & Withdrawals
Open your Portfolio and tap Deposit. Pick the network you're sending from and the asset you want to deposit, and you'll get a deposit address with a QR code.
Supported networks include Ethereum, Arbitrum, Base, Optimism, BNB Chain, Polygon, Solana, Bitcoin, and Tron. On each network you can send common assets such as USDC, USDT, or that network's native coin (ETH, SOL, BTC, and so on) — the Deposit screen always shows the current list of supported assets for the network you choose.
Send at least $10 worth to the address shown. Your deposit is converted to your trading balance automatically and is ready to use as soon as it arrives — there is no separate activation step. Always double-check you are sending on the exact network shown before you transfer.
Open your Portfolio and tap Withdraw. Choose the destination network and token, enter the address you want to send to, and enter an amount (minimum $10). Review the summary and confirm. There is no platform fee and network costs are covered. A withdrawal cannot be reversed once submitted, so check the destination address carefully.
When a game has settled, open your Portfolio and go to the Positions tab. Winning positions show a Redeem button — tap it to collect your payout, which is $1 for each winning share. Losing positions pay nothing and cannot be redeemed. Redeemed funds return to your wallet.
Account & Fund Safety
Your funds sit in a smart-contract wallet that is tied to your account — not in a company-owned account. Only your account can authorize a transfer out of it, so the platform cannot move your funds on its own. If you signed in with Google, Apple, Telegram, or TikTok, your wallet is secured through that login rather than a seed phrase you write down — so protecting that login account is what keeps your funds safe. If you connected an external crypto wallet, that wallet's own security applies.
A few habits go a long way:
• Protect the login you use for DEX Sports — turn on two-factor authentication for that Google, Apple, Telegram, or TikTok account.
• Never share login codes, recovery details, or wallet access with anyone. Our team will never ask for them.
• Check the website address before you sign in, and be cautious with links sent to you.
Because trades and payouts settle on-chain, results are transparent and cannot be changed after the fact — keeping access to your account secure is the part that is up to you.
Trading
Up to two fees can apply, and both are shown in the order panel before you confirm. A trading fee is charged when your order fills and scales with price — outcomes near 50/50 pay more than long-shots or near-certain ones. A platform fee may also apply on buy orders, calculated as a percentage of your potential profit. The 'To Win' / 'You Receive' figure already nets out all fees.
Each market has clear, published resolution rules and an official data source — for example, NBA games resolve to the official result. Once a game ends and the result is confirmed, shares on the winning outcome move toward $1 and shares on the losing outcome toward $0, and payouts settle on-chain. You can review your positions on the Portfolio page.
Orders fill immediately or fail, so there is no resting order to cancel. To exit a position you already hold, sell it from the game page or your Portfolio — that closes the position rather than cancelling an order.
More
Open a game and tap the share button. On supported devices this opens the system share sheet; otherwise the game link is copied to your clipboard so you can paste it anywhere.
Still need help?
Reach our support team on Telegram. Please include your wallet address and the game link or a screenshot so we can help you faster.
Contact us on Telegram@team_dexsports